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Terms & Conditions

Terms and Conditions

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1. Introduction

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Welcome to AlpineArc! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase. If you do not agree, you should not use our website.

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2. Products


We sell mountaineering clothing, including jackets, pants, and related accessories. We make every effort to ensure product descriptions, images, and specifications are accurate; however, slight variations may occur due to photography or manufacturing differences.

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3. Orders and Payments

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  • You can place an order without creating an account, although having an account may make future purchases easier.

  • We accept Apple Pay, Google Pay, PayPal, and major credit/debit cards.

  • All payments are processed securely. You are responsible for providing accurate payment and billing information.

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4. Shipping

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  • We ship internationally from London, UK. Shipping times and costs vary depending on your location and the method selected.

  • Customs duties, import taxes, or other fees may apply to international orders. These are the responsibility of the customer.

  • Please refer to our Shipping Policy for full details.

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5. Refunds and Returns

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  • We may offer a refund if we deem it reasonable. Refunds are considered on a case-by-case basis and are not guaranteed.

  • To request a refund, please contact us at alpinearc.contact@gmail.com.

  • Any approved refunds will be issued using the original payment method, unless otherwise agreed.

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6. Account Responsibility

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  • If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

  • You agree to notify us immediately of any unauthorized use of your account.

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7. Intellectual Property

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  • All content on this website, including images, text, logos, and designs, is the property of AlpineArc and protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, or use any content without our written permission.

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8. Limitation of Liability

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  • To the fullest extent permitted by law, AlpineArc is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

  • Products are sold “as-is” and we do not guarantee that they are suitable for every purpose.

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9. Governing Law


These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising will be subject to the jurisdiction of the courts in London, UK.

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10. Changes to Terms


We may update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

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11. Contact Us


If you have any questions about these Terms and Conditions, please contact us at:
alpinearc.contact@gmail.com

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